You may cancel the order for any reason whatsoever within 14 days after delivery of the products. The withdrawal must be in writing by using the contact form on the site or by registered letter addressed to EASYPNEUS. You do not have any obligation to mention the reason of withdrawal.

If the request for cancellation is made after delivery, removal and return of the tyres will be made by the carrier commissioned by EASYPNEUS. You do not need to organize any return action.

Return and handling costs of € 17.50 including VAT per tyre plus 5% from the amount of the order including VAT in Luxembourg are charged to the customer and will be deducted from the refund. Reimbursement will be made within 14 days and after receipt of the tyre(s) by the EASYPNEUS warehouse.

The tyres must be in their original state, i.e. clean, packed with original manufacturer label, unmounted and not detached during delivery if they were attached by two. It is imperative that you check yourself the tyres before fitting (or have them checked by the mounting center) to ensure their compliance with the order and their compatibility with your vehicle. In case of error, mounted tyres can under no circumstances be returned or refunded.